Advantage Program 7 Steps Guide

Why buy "7 Steps to a Highly Effective Gift Shop?"

Are you responsible for your hospital gift shop? As an Administrator, Director of Volunteer Services, or Auxiliary Gift Shop Chairman, do you know the best way to:

"7 Steps to a Highly Effective Gift Shop" teaches core principles of effective retail operation. Each step builds upon the previous one to provide the necessary information to operate a 100% effective hospital gift shop. You will learn how to maximize the sales and profit potential of your gift shop. These steps provide information that would take years to learn in the course of everyday business. Most important, this book includes real-world examples and actual report formats you can use in your shop.

"7 Steps to a Highly Effective Gift Shop" helps Managers become more effective by learning how to:





Not a day goes by that I don't refer you your book for some reason.  I aspire to be a complete "7 Step Manager" Thank you, Linda.
Jeanne Timberlake
Gift Shop Manager
Rex Healthcare, Raleigh, NC

"7 Steps to a Highly Effective Gift Shop" is a tool I use every day to achieve our goals.
Dianne Devine
Auxiliary President
Benedictine Hospital

It's a great tool.  It's taught me how to use plans and reports to make informed buying decisions, and improve our shop's profit.  I use 7 Steps to a Highly Gift Shop all the time, it's an excellent reference!
Herecene Green
Manager/Buyer
Somerset Medical Center

Linda is a wonderful teacher, and her book is outstanding. It has absolutely everything you need to know about running a gift shop!
Kelli Nichols
Director, Guest Services
OSF Saint Francis Medical Center